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resolved Incident•
Sep 14, 2025, 1:07 PM
Critical Outage
resolved
Quark services are currently unresponsive
We’re investigating a critical outage impacting multiple Quark services. Our team is working on a fix and will provide updates here.
Affected Components
API
operational
Bot Gateway
operational
Dashboard
operational
Incident Timeline
resolved Update
Sep 14, 2025, 10:27 PM
This incident is now resolved. Thanks for your patience and understanding :)
resolved
monitoring Update
Sep 14, 2025, 9:46 PM
A fix has been deployed and Quark seems to be recovering. We’re monitoring the situation.
monitoring
identified Update
Sep 14, 2025, 8:34 PM
A root cause has been identified. Services should hopefully be restored soon.
identified
investigating Update
Sep 14, 2025, 1:13 PM
We're looking into the root cause of this issue.
investigating
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